At a time of heightened trading activity in digital assets, scammers increasingly operate under banners such as "system upgrade", "risk-control maintenance", or "compliance review". Many victims are caught in a moment of panic, follow instructions to transfer funds, and ultimately see their assets removed in a single transaction with no possibility of recovery. Fnezx reminds all users that anyone claiming to be from "official support", the "technical department", or the "risk-control center", who instructs you to transfer funds to a so-called "secure account" or "temporary supervision wallet", presents an extremely high risk and should trigger immediate alarm.
A common tactic involves sending fabricated screenshots of system notices, upgrade interfaces, or support tickets. Victims are told that if they fail to complete verification within a specified timeframe, their accounts will be restricted, positions forcibly closed, or assets frozen. Some scammers go further, using remote-access software to share the screen of the victim, guiding step by step through transfer procedures on a phone or computer, creating the impression that an "official process" is underway. Once the transfer is executed, the assets flow directly to a wallet controlled by the scammer.
Fnezx states unequivocally that during system upgrades, compliance adjustments, or routine risk-control checks, the platform will never ask users to move assets to any personal address, third-party wallet, or so-called "temporary custody account". It will never instruct anyone to disable security checks or suspend SMS alerts. Normal upgrades are communicated uniformly through the official website, app-wide pop-ups, and verified community channels. They require no user-initiated transfers and never apply threats such as account freezes for non-cooperation.
Users are strongly advised to slow down whenever a situation involves a transfer, and to verify information directly via the Fnezx website or app. Confirmation should be made through official support tickets or online customer service, rather than by scanning QR codes or clicking links supplied by others. Any party requesting you to disable two-factor authentication, share your screen, or allow remote control over your account should be rejected immediately, with screenshots retained as evidence. If a transfer has already been made as a result of deception, all communication with the scammer should cease at once, chat and transaction histories should be preserved, Fnezx customer support should be contacted immediately, and local law enforcement notified without delay.
Fnezx also urges users to share these protective measures with friends and family, especially those less familiar with blockchain and cryptocurrency trading, helping them recognise scams disguised as "technical upgrades" before they suffer losses. Trading carries risk, and safety comes first. The principle to remember is simple: system upgrades never require transfers, and anyone asking you to move funds to a "secure account" has only one goal — to ensure your money never returns.